ALTIOR - FZCO ("we," "us," or "our") values your privacy. This Privacy Policy will help you understand how we collect and use personal information from those who visit our website or use our services, and what we will and will not do with the information we collect.

We reserve the right to make changes to this Policy at any given time. If you want to make sure you're up to date with the latest changes, we advise you to visit this page periodically. If we ever decide to use your personally identifiable information in a manner vastly different from what was stated when collected, you will be promptly notified by email and given the option to permit or deny such use.

This Policy applies to altiorco.com (the "Website") and governs any data collection and usage by us. By using our Website, you consent to the data collection procedures expressed in this Policy.

About Us: ALTIOR - FZCO is registered in Dubai Silicon Oasis, DDP, Building A1, Dubai, United Arab Emirates. We are the Data Controller for the personal information we process.

For privacy-related inquiries, please contact us at [email protected] or +971 58 521 4812.

What This Policy Covers:

It is always up to you whether to disclose personally identifiable information to us. However, if you choose not to, we reserve the right not to register you as a user or provide certain services.

Information You Voluntarily Provide:

Information Collected Automatically: When you visit our Website, we may collect information about your use of the Website and the device used to access it. This includes:

Non-Personal Information: We may also collect non-personal information such as:

Please rest assured that this site will only collect personal information that you knowingly and willingly provide. It is our intent to use personal information only for the purpose for which it was requested.

We are collecting your data for several reasons:

To Better Serve You:

To Improve Our Services:

Marketing (With Your Consent):

Legal Compliance:

Important: ALTIOR - FZCO does not now, nor will it in the future, sell, rent, or lease any of its customer lists and/or names to any third parties.

ALTIOR - FZCO may not use or disclose the information provided by you except under the following circumstances:

Third-Party Service Providers: We use the following third-party data processors who may access your personal information:

Google LLC (Analytics, Google Ads)

Microsoft Corporation (Clarity)

RB2B / Retention.com

Lemlist

These services are governed by the privacy policies of the providers and are not within ALTIOR - FZCO's direct control. We do not sell your personal information to third parties. All data processors act on our behalf and are contractually obligated to protect your information.

The data we collect from you will be stored for no longer than necessary. The length of time we retain your information is determined based upon:

Specific Retention Periods:

Under UAE Personal Data Protection Law (PDPL) and GDPR (for EU residents), you have certain rights as a Data Subject. These rights are as follows:

The right to be informed: This means we must inform you of how we intend to use your personal data, which we do through this Policy.

The right of access: You have the right to request access to the data we hold about you. We must respond to those requests within one month. You can do this by sending an email to [email protected].

The right to rectification: If you believe some of the data we hold is incorrect, you have the right to have it corrected. You can do this by sending us an email with your request.

The right to erasure: You can request that the information we hold be deleted, and we will comply unless we have a compelling reason not to, in which case you will be informed. You can do this by sending an email to [email protected].

The right to restrict processing: You can change your communication preferences or opt-out of certain communications by sending an email to [email protected].

The right of data portability: You can obtain and use the data we hold for your own purposes without explanation. If you wish to request a copy of your information, contact us at [email protected].

The right to object: You can file a formal objection with us regarding our use of your information with regard to third parties, or its processing where our legal basis is our legitimate interest. To do this, please send an email to [email protected].

The right to withdraw consent: You can withdraw consent for cookie tracking at any time via our Cookie Settings.

We will respond within 30 days of receiving your request. If the request is complex, we may extend this period by two further months, in which case we will notify you and explain the reason for the delay.

EU Residents: You also have the right to lodge a complaint with your local Data Protection Authority.

Unsubscribe or Opt-Out: All users have the option to discontinue receiving communications from us. To unsubscribe from our marketing emails, please send an email to [email protected] or use the unsubscribe link in any email.

RB2B-Specific Opt-Out:

For users in the European Union, we process your personal information based on the following legal grounds:

Consent (Article 6(1)(a)): All cookies (analytics and marketing) require your explicit consent before loading

Contractual Necessity (Article 6(1)(b)): Contact form data is necessary to provide services you request

Compliance with Legal Obligations (Article 6(1)(c)): Processing necessary to comply with UAE and international laws

Legitimate Interests (Article 6(1)(f)): Retaining contact data for 2 years after purpose fulfilled to handle potential disputes

Your personal information may be transferred to and processed in countries outside the UAE, including the United States and European Union, where our data processors operate.

These transfers are protected by:

Countries where data may be processed:

In the event of a data breach that poses a risk to your rights and freedoms, we will:

UAE PDPL Compliance:

GDPR Compliance (for EU residents):

We have implemented appropriate technical and organizational measures to prevent data breaches and protect your information.

ALTIOR - FZCO takes precautions to protect your information. When you submit sensitive information via the Website, your information is protected both online and offline.

Wherever we collect sensitive information, that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the webpage.

Our Security Measures:

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job are granted access to personally identifiable information. The computers and servers in which we store personally identifiable information are kept in a secure environment.

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Our Website and services are not directed to, and do not knowingly collect personally identifiable information from, children under the age of eighteen (18). If it is determined that such information has been inadvertently collected on anyone under the age of eighteen (18), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database.

Anyone under the age of eighteen (18) must seek and obtain parent or guardian permission to use this Website. If you believe we have inadvertently collected information from a minor, please contact us immediately at [email protected].

Our Website may contain links to affiliates and other websites. ALTIOR - FZCO does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our Website and to read the privacy statements of every website that collects personally identifiable information.

This Privacy Policy applies only and solely to the information collected by our Website.

By using this Website, you are hereby accepting the terms and conditions stipulated within this Privacy Policy. If you are not in agreement with our terms and conditions, then you should refrain from further use of our Website.

In addition, your continued use of our Website following the posting of any updates or changes to our terms and conditions shall mean that you agree and accept such changes.

We will notify you of significant changes by:

For questions about this Privacy Policy or to exercise your data protection rights, contact us at:

ALTIOR - FZCO Dubai Silicon Oasis, DDP, Building A1 Dubai, United Arab Emirates

Email: [email protected] Phone: +971 58 521 4812